We believe that the following features help us in providing better quality of Product and Service to our customers:
- SYSTEM DEPENDENCE:
Every corner of our organization reflects the ideology of WORKING ACCORDING TO SET SYSTEMS. Individuals are not authorized to change the system. However infusion and implementation of new ideas, corrective and preventive actions is a continous process and part of the system.
- 24 HOUR RESPONSE:
Round the clock, we are always available to provide services to our customers.
- BACK UP WORK FORCE:
Job responsibilities are delegated in such a manner that every activity has a fall back option and at the same time multitasking is encouraged.
We have a highly trained and qualified Sales coordination team based at our headquarter, who ensure no delay in communication and provides our customers with the latest status of their orders. The system helps in taking quick action in case of any new inquiries or any amendment to order or product design.
State of art machinery/equipments/instruments from Germany and Italy help us to maintain world class efficiency and quality tp provide a cost effective solution to our customers.
- QUALITY ASSURANCE:
We have a fully equipped Quality Assurance department that formulates and maintains a well laid out Quality Plan spanning in-coming, in-process and final inspections.
Our manufacturing unit is located only 250 kms away from Calcutta port which provides us great flexibility in our logistics.
We are not averse to maintain planned inventory if that helps our customers with just-in-time procurement to improve their business.
- PRODUCT DEVELOPMENT:
Conscious efforts from the management and the design studio at our factory help us to innovate and develop products with special features, which help our customers to establish their brands in the market. The process of development is continuous.